DELIVERY
Processing times usually take about 1 week from ordering, usually sooner. (Express orders within 3 working days) We always do our best to process your order as soon as possible. Please make sure the address you give us has no spelling mistakes as we cannot be held responsible for orders going astray due to incorrect address information. Our express service guarantees you will receive your order in ed time then we shall contact you immeditaley.

GARMENTS
We always try to use the garments shown in the products page. However if these items are out of stock then we will use a very similar product.

PRINTING
We always try our best to make prints look great. Please make sure you have read our printing process. Images can only be printed on to white garments.

RETURNS
If the goods are faulty in any way then we will be happy to give you a replacement or fully refund you the price of the goods and pay for any postage expense.
If there is a mistake in spelling or any other error due to the customer making a mistake then we cannot replace the goods or give any refund. Please double check all spelling before ordering.

PAYMENT
We always require payment before the goods are despatched, even on larger orders unless agreement is made otherwise with ourselves.
Credit and debit card payment on the website is encrypted and processed on behalf of WORLDPAY and we do not hold any of your credit or debit card details. We also accept cheque and postal orders.

PRIVACY
We do not sell or disclose any of your details to third parties.

COMPLAINTS
If you are not happy or would like to make a complaint then you may do so by contacting us at:

JADNET DESIGNS
39 Bingley Street
Town End Farm
Sunderland
SR5 4PL

0800 043 2756

mail@t-shirt-shop.co.uk

Hopefully we can rectify any problems as soon as possible.